Shipping & Return Policies

November Shop Update:

All orders will be processed in 1-2 weeks! You will get an email notification once I send out your order! If you have any questions please feel free to email me at info@maxinevee.com or contact me here

EU & UK Customers:

As of July 1 2021, the European Union (EU) has made important changes to its value-added-tax (vat), which will impact business exporting goods to customers in the EU.

Please be aware that all customers located in the UK & EU will be required to pay VAT and/or duties upon delivery.

I am not responsible for any customs/processing fees that may incur depending on your country's VAT laws.

I do not charge any applicable taxes or duties imposed by the customs and revenue authorities in the destination country. Payment of duties and/or taxes are buyer responsibility; unfortunately I cannot control these fees.

COVID-19:

✦ Please bear in mind packages will be slightly delayed especially for orders outside of North America.

SHIPPING POLICY:

✦ I ship worldwide

✦ All orders are shipped from Canada

✦ Letter mail shipping does NOT come with tracking

✦ Due to the high volume of orders, please note that I package and ship everything myself. Please bear in mind processing and delivery times

✦ I am not responsible for any duty/import/taxes/customs/etc charges you may incur

✦ I process orders in 1-2 weeks, you will receive an email once I send out your order.

✦ If you have any issues about the shipping (price, combined order, etc) please feel free to contact me here or email me (info@maxinevee.com)

RETURN POLICY:

✦ Unfortunately, I do NOT accept returns, exchanges or cancellations. Please contact me if you have any problems with your order.

✦ I do not offer refunds unless they arrive damaged or defective. Exceptions apply. Please contact me here if you have any problems with your order.

IMPORTANT NOTES:

✦ If you want to combine your orders, please contact me here or email me (info@maxinevee.com) with your order numbers.

✦ If you had entered your address, phone number or any information incorrectly, please contact me here.