Shipping & Return Policies

November Shop Update: 

All orders will be processed in 1-2 weeks! You will get an email notification once I send out your order! If you have any questions please feel free to email me at info@maxinevee.com or contact me here

EU & UK Customers:

As of July 1 2021, the European Union (EU) has made important changes to its value-added-tax (vat), which will impact business exporting goods to customers in the EU.

Please be aware that all customers located in the UK & EU will be required to pay VAT and/or duties upon delivery.

I am not responsible for any customs/processing fees that may incur depending on your country's VAT laws.

I do not charge any applicable taxes or duties imposed by the customs and revenue authorities in the destination country. Payment of duties and/or taxes are buyer responsibility; unfortunately I cannot control these fees.

COVID-19:

Please bear in mind packages will be slightly delayed especially for orders outside of North America. 

 
SHIPPING POLICY: 
✦ I ship worldwide 
✦ All orders are shipped from Canada 
✦ Letter mail shipping does NOT come with tracking 
✦ Due to the high volume of orders, please note that I package and ship everything myself. Please bear in mind processing and delivery times
✦ I am not responsible for any duty/import/taxes/customs/etc charges you may incur
✦  I process orders in 1-2 weeks, you will receive an email once I send out your order.
✦ If you have any issues about the shipping (price, combined order, etc) please feel free to contact me here or email me (info@maxinevee.com) 
RETURN POLICY:
✦ Unfortunately, I do NOT accept returns, exchanges or cancellations. Please contact me if you have any problems with your order.
✦ I do not offer refunds unless they arrive damaged or defective. Exceptions apply.  Please contact me  here if you have any problems with your order.
IMPORTANT NOTES:
✦ If you want to combine your orders, please contact me here or email me (info@maxinevee.com) with your order numbers.

✦ If you had entered your address, phone number or any information incorrectly, please contact me here